Showing posts with label how to make money on Facebook. Show all posts
Showing posts with label how to make money on Facebook. Show all posts

Wednesday, February 4, 2015

Facebook Posting Techniques that Really Work

There’s a fine line between a scientific approach to marketing on Facebook and a haphazard shotgun approach. For those of you who prefer not to "point and shoot," a new study from a San Francisco-based social media strategy firm offers an in-depth analysis of the top 20,000 Facebook Pages and up to a quarter million posts in an effort to determine the most useful posting techniques.
In the just-released report called Engagement and Interaction: A Scientific Approach to Facebook Marketing, Momentus Media provides answers to the seven most frequently asked questions by Facebook page administrators:
  1. When’s the best time to post? While weekends and off-peak hours from 2pm to 5am are the times when page admins are least likely to add a new post, those are the posts that receive the highest interaction rates. Thursdays, on the other hand, shoulder the highest number of postings during the week and the lowest interaction rate. And since a high level of postings results in a lower interaction rate from users, it only stands to reason that posting in off-peak hours means you’ll gain more interaction from fans.
     
  2. How many times should I post per day?You’d think too many posts would offend your followers but the report suggests frequent posting increases interaction. As you might suspect, fewer posts reduce the chances users will see them. And while unsubscribe rates go up after three posts per day, they level off at higher frequencies. The secret is to find that balance between optimizing interaction and managing unsubscribes, which is going to be different for every business.
     
  3. What type of content elicits the most interaction? By far, photos generate the highest interaction rate for the six varieties of content, with status updates ranking No. 2. Others -- in descending order -- include video, music and links. The fact that links are at the bottom is interesting, considering they are posted the most often. Photos rank at the top because they’re visual, easy to digest and they elicit emotion.
     
  4. Should I ask fans to Like or Comment on my posts? Absolutely. Just by taking advantage of a "Like" call to action boosts your interaction rate by 216 percent. Momentus Media analyzed 49,266 Page posts, comparing interaction rates for posts with "Like" and "Comment" calls to action and those without. And while only 1.3 percent of status messages had a call to action attached, those who used "Like" or "Comment" showed a huge boost in interaction rates.
     
  5. Should I ask my fans questions? You’d think that by asking questions you’d get a better interaction rate, but such is not the case. However, Facebook page admins looking to achieve the highest comment rate should pose questions and then directly ask for fans to reply with comments.
     
  6. How long should my status messages be? According to this study, size does matter. While there’s a higher posting rate for shorter posts (especially those that stay within the 140-character limit for cross-posting purposes on both Twitter and Facebook), interaction increases as the length of the status message increases.
     
  7. How long do my messages remain in the Newsfeed? In the first hour of a Facebook status update, half of the users who will click on the post will have done so, with 90 percent of the clicks occurring within nine hours of the post going live.

Monday, February 2, 2015

Facebook: Where Selling Meets Social

Imagine you live in a small town in a big, old house with a wrap-around porch on Main Street. You are sitting on your front porch as people walk by on a warm summer evening. You sip lemonade, commenting on the heat, and playing checkers with your neighbor. Many of the people who walk by wave or say hello. Some stop and visit for a while, chatting about births, weddings, deaths, local gossip.
Sometimes those who join you on the porch also invite friends to join them on the porch to sit and chat. Others walking by shout a quick hello and a short bit of news without even slowing their pace.
This casual, dynamic, social environment is Facebook.
Facebook is the new town square where people connect with friends, family and acquaintances. People do not go to the town square to search for the answers to a problem or to buy life insurance. They go to meet people, to see and to be seen, to interact.
Facebook is about who people are: what they like, what they believe in, and with whom they like to associate. Facebook is where people share announcements, opinions, and insights not for any particular objective, but just to share. To connect. To be alive.
People do not go to Facebook to search for the answer to a problem, to find a product or learn about your service. The front-porch experience is about connecting and exchanging ideas and news or even just a "poke."
Can you still sell on this new front porch? Absolutely.
Selling on the front porch is not that same as selling with Google AdWords. An ad that had terrific results on Google AdWords may flop on Facebook. But why?
Consider this example. Search for "guitar" on Google. Instantly, Google shows natural search results related to the keyword guitar. As Google delivers links to information about guitars, it also simultaneously displays ads related to guitars. If Google does its job well, users shouldn’t care because the search results and the ads are of equal interest to them.
Now search Facebook for "guitar." Facebook's search feature searched content only on Facebook. Because Facebook’s ads aren’t based on what you are doing right now, which is searching the word “guitar,” no guitar ads will appear. Rather, you will see ads focused on who you are as a person: your age, your sex, your marital status, and the pages, TV shows and other things you’re into.
In Google you get to sell to the specific need that the user is digitally shouting at you. Not so on Facebook. If you were to stand on your front porch, or Facebook, and yell at everyone walking down the street that “I have a great deal on car insurance,” some people might stop by and talk with you, but most would start walking down the other side of the street.
Selling on the front porch is about engaging people where they are, based on their personal likes and interests. This is what makes Facebook such a great tool for advertising products related to art, beliefs, music, culture, health, fitness or hobbies.
Let's say sell pottery. Selling directly on Facebook (“Buy this glazed mug right now for only $150”) can turn off your audience -- Facebook users are not shopping. You’ll miss the real opportunity and will probably not sell enough pots to pay for the ads.
So what might you do instead? Tell a story based on what marketers like to call your unique selling proposition. Why is your product or service special? You must offer something nobody else offers, does or promises.
Next, craft interesting and engaging content that reflects this unique selling proposition. Are you selling pottery as an investment? Art form? Dinner plates? Are you selling to twenty-something hipsters? Forty-something professionals? For each one of these groups, you may craft a different front-porch experience that provides value to your audience, like a video visit to an artist’s studio, a buying guide for different types of pottery, or a slideshow of crazy, one-of-a-kind pieces.
Pictures, videos, cartoons, testimonials -- all about pottery -- support your front porch conversation and validate your unique selling proposition. Gather email addresses through at least one special offer that comes only through email, and always invite your visitors to share this information with their friends.
Selling on the front porch is not new. For years I have been encouraging my clients to engage their customers with a website with a strong landing page offering relevant conversation and value-added information.
Rather than focus initially on products or service offerings, first provide free information around your products and services. If the potential customers request more information and you collect their contact information, then you have a lot more space to work with them until they are ready for a sale.
The goal, once you pay for a click, is to begin to build a relationship with a customer, one where they like you, appreciate your expertise, and want to purchase from you.

Friday, November 14, 2014